Lg99's Terms and Conditions — Clear & Plain Language

Lg99 is an internationally licensed online gaming platform operated for entertainment purposes. These Terms & Conditions apply to all users accessing the platform. Please read them in full before using any lg99 service.

Registering or using lg99 means you accept all of these terms. If you disagree with any term, please refrain from using the platform. lg99 reserves the right to amend these Terms & Conditions at any time — any changes will be published on the platform.

• Users must be at least 18 years of age.
• Each individual may register only one account.
• Users must provide accurate and truthful information.
• Lg99 cannot be accessed from countries where online gaming is prohibited.

All you need to open an account at lg99 is an active mobile number. You must provide your real name, date of birth, and mobile number at registration. Accounts created with false information may be closed at any time and any balance may be forfeited.

For large withdrawals, lg99 follows a KYC verification process. This may require a copy of your national ID or passport. This is entirely for your protection — to prevent anyone else from withdrawing funds from your account.

• Opening multiple accounts from the same device or IP address is prohibited.
• Users are solely responsible for keeping their account password confidential.
• Accounts may not be shared with or used by third parties.
• Withdrawal requests may be held if KYC documents have not been submitted.

Lg99 currently supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. Minimum deposit amounts and withdrawal limits are listed on the platform's payment page and may change over time.

Withdrawal requests are typically processed within 5 to 30 minutes. However, processing times may be longer if KYC verification is pending or if suspicious activity is detected on the account. lg99 reserves the right to hold any withdrawal request for further review.

• Only payment methods registered in your own name may be used.
• Using another person's payment account for transactions is prohibited.
• If the wagering requirements attached to a bonus have not been met, withdrawal requests may be held.
• Lg99 reserves the right to correct any erroneous transactions caused by a technical fault.
• Transactions will be suspended if money laundering or illegal activity is suspected.

All bonuses and promotional offers at lg99 come with specific terms. Welcome bonuses, deposit bonuses, free spins, and cashback each carry their own wagering requirements. Please read the full terms of any offer before claiming it.

Bonus funds cannot be withdrawn before wagering requirements are met. If bonus abuse or manipulation is detected, the bonus and any associated winnings may be forfeited. lg99 reserves the right to modify or cancel any bonus offer.

• Each bonus offer can only be used once.
• Creating multiple accounts to claim bonuses is strictly prohibited.
• VIP points are non-transferable and will be forfeited if the account is closed.
• Lg99 may limit or discontinue any promotion at any time without prior notice.

All games at lg99 are powered by a certified RNG (Random Number Generator) system, meaning every outcome is entirely random and not predetermined. For Sports Betting, live odds may change in line with market conditions.

If a technical error or software bug causes an abnormal outcome in any game, lg99 reserves the right to void that round and refund the wager. In the event of any dispute regarding game rules, lg99's decision shall be considered final.

• Using automated bots or software to play games is strictly prohibited.
• Intentionally exploiting any game glitch or bug will result in account closure.
• Colluding with other players to cheat in Live Dealer games is strictly prohibited.
• Bet cancellation policy varies according to the rules of each game.

Lg99 is committed to maintaining a safe and fair environment. Any of the activities listed below are strictly prohibited and may result in permanent account closure and full balance forfeiture.

• Opening an account using a false identity or forged documents.
• Creating multiple accounts to claim bonuses.
• Using bots, automation software, or hacking tools.
• Depositing through money laundering or illegal funds.
• Colluding with other players to manipulate game outcomes.
• Misconduct toward lg99 staff or support team members.
• Intentionally exploiting platform vulnerabilities or bugs.

Users may request account closure at any time by contacting the support team. Please withdraw any remaining balance before closing your account — reclaiming funds after closure becomes significantly more complicated.

Lg99 reserves the right to suspend or permanently close any account at any time. This is typically due to a breach of terms, suspicious activity, or security concerns. The specific reasons for a suspension may not always be disclosed.

• Accounts that have been inactive for an extended period may be automatically moved to a dormant status.
• Balances in accounts closed due to terms violations may not be refunded.
• If you request self-exclusion, your account can be locked for a specified period.

Lg99 believes gaming should always be a source of fun, not financial stress. We promote responsible gaming practices and encourage players to set their own limits. lg99 offers daily, weekly, and monthly deposit limit options.

If you feel your gaming is getting out of control, please contact our support team. We can arrange self-exclusion, a cooling-off period, or a temporary account suspension.

• Gaming by minors (under 18) is strictly prohibited.
• Never gamble with borrowed money — only play within your means.
• If you experience gambling-related issues, seeking professional support is strongly recommended.

Lg99 takes your privacy seriously. We only collect information necessary to operate our services. Your data will never be sold to third parties, though we may be required to share it under legal obligations or by order of relevant authorities.

The lg99 website uses cookies to improve your experience and maintain security. By continuing to use the site, you consent to the use of cookies.

• Your personal information is secured with 256-bit SSL encryption.
• Payment information is stored on a separate, secured server.
• You can opt out of marketing communications at any time.

Lg99 reserves the right to update these Terms & Conditions at any time. Users will be notified of major changes via a platform notice and by email. Continued use of the platform after any update constitutes acceptance of the revised terms.

If you have any questions or complaints regarding the terms, please contact our support team. Our 24/7 support team is ready to help resolve any issue you may have.

• In case of any conflict between the Bengali and English versions of the terms, the English version shall prevail.
• All disputes will be resolved in accordance with the regulations of lg99's licensor.
• These Terms & Conditions were last updated in January 2026.